Privacy Policy

Effective date: August 17, 2025

This Privacy Policy describes how Ride On Lithium ("we", "us", or "our") collects, uses, stores, and shares information when you visit our website, make a purchase, contact support, or interact with our services. By using this site, you agree to the practices described below.

1) Information We Collect

Information you provide

Contact details (name, email address, phone number).
Account credentials and profile information.
Billing and shipping details for orders.
Messages sent to our support team or through forms.

Information collected automatically

Device and browser data (IP address, user agent, language).
Usage data (pages viewed, referring URLs, clicks, scrolls).
Approximate location based on IP.
Cookies and similar technologies. See Cookies.

Information from third parties

Payment processors (to confirm payments and prevent fraud).
Analytics, advertising, and social media partners (aggregate insights).
Logistics partners for delivery status.

2) How We Use Your Information

Provide and improve our website, products, and services.
Process orders, payments, and deliveries.
Respond to inquiries and provide customer support.
Customize content and measure site performance.
Send service, security, and transactional communications.
Comply with legal obligations and prevent fraud or abuse.
With your consent, send marketing updates you can opt out of any time.

3) Legal Bases for Processing (GDPR)

Contract: To fulfill purchases or provide requested services.
Legitimate interests: Site security, analytics, and product improvement.
Consent: For optional cookies or marketing emails.
Legal obligation: Record keeping, tax, and compliance.

4) Cookies & Similar Technologies

We use essential cookies to make our site work and optional cookies for analytics and personalization. You can manage preferences through your browser settings or our cookie banner (where available). Blocking some cookies may impact site performance.

5) How We Share Information

We do not sell personal information. We may share data with:

Service providers (hosting, payments, analytics, logistics) under contract.
Professional advisors (legal, accounting) under confidentiality.
Authorities where required by law or to protect rights and safety.
Successors in a business transfer, subject to this Policy.

6) Data Retention

We keep personal information only as long as necessary for the purposes described above, including to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

7) Security

We implement administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure; you use the site at your own risk.

8) Your Privacy Rights

Depending on your location, you may have the right to:

Access or obtain a copy of your personal information.
Request correction or deletion of your data.
Object to or restrict certain processing.
Withdraw consent for optional processing at any time.
Opt out of marketing communications.

To exercise rights, contact us at info@rideonlithium.com.

9) Notice for California Residents (CCPA/CPRA)

We do not sell or share personal information for cross-context behavioral advertising. California residents can request access, deletion, or correction of their personal information and limit the use of sensitive personal information by contacting us.

10) International Data Transfers

If we transfer personal information across borders, we use appropriate safeguards (such as standard contractual clauses) to protect it in accordance with applicable law.

11) Children’s Privacy

Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided personal data, please contact us to remove it.

12) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new effective date at the top of this page and, where appropriate, notify you through the website or email.